Saturday, December 21, 2013

Trust Building - A Leader's priority

Whether you are a leader already or you are taking a leadership position soon it is important to understand the significance of trust building. Recent cases have revealed that organization’s success highly depends on the established levels of trust between the employees and their leader. It is in fact the trust you develop as a leader that paves the path for better knowledge and information about your team, department and the organization.

As far as the question of how it helps you in producing success, it’s simple. Trust leads to softening the barriers to communication between the employees and the management hence, facilitating the free flow of information and allowing it to travel both ways; top-down and vice versa.
When the culture of free flow of information becomes affluent, it allows you to have a better understanding of how the employees feel about their work, environment and co-workers. This in turn helps you to improve on the internal shortcomings, which leads to a motivated workforce, improved work processes and a holistically improve work environment. 
 
Secondly, it leads you to knowing your clients better and the level of satisfaction they have from your services and offerings which is the core of any business. After all, the effort that you put in to the business operations and system improvements is to earn money and reputation for your organization.

It is the combined force of internally and externally satisfied stakeholders that leads you to success and hence satisfaction and motivation on both the ends is essential. As a leader it is your responsibility to facilitate the process and hence, it should be taken up as a priority by the leaders to ensure achievement of the highest order.

Leaders are sometimes born but mostly created, as famously said. At Pittsford University we believe in the same and hence work with full dedication to create leaders for tomorrow, who will join and lead the organization making the impossible, achievable.

Wednesday, December 18, 2013

Trust Building - A Leader's priority



Whether you are a leader already or you are taking a leadership position soon it is important to understand the significance of trust building. Recent cases have revealed that organization’s success highly depends on the established levels of trust between the employees and their leader. It is in fact the trust you develop as a leader that paves the path for better knowledge and information about your team, department and the organization.



As far as the question of how it helps you in producing success, it’s simple. Trust leads to softening the barriers to communication between the employees and the management hence, facilitating the free flow of information and allowing it to travel both ways; top-down and vice versa.
When the culture of free flow of information becomes affluent, it allows you to have a better understanding of how the employees feel about their work, environment and co-workers. This in turn helps you to improve on the internal shortcomings, which leads to a motivated workforce, improved work processes and a holistically improve work environment. 

Secondly, it leads you to knowing your clients better and the level of satisfaction they have from your services and offerings which is the core of any business. After all, the effort that you put in to the business operations and system improvements is to earn money and reputation for your organization.

It is the combined force of internally and externally satisfied stakeholders that leads you to success and hence satisfaction and motivation on both the ends is essential. As a leader it is your responsibility to facilitate the process and hence, it should be taken up as a priority by the leaders to ensure achievement of the highest order.

Leaders are sometimes born but mostly created, as famously said. At Pittsford University we believe in the same and hence work with full dedication to create leaders for tomorrow, who will join and lead the organization making the impossible, achievable.

Thursday, December 12, 2013

A Meeting of the Tech-Giants

Eight of the most prominent tech giants including Google, Facebook, Apple and Microsoft, recently met and voiced their concern about the use of customer data by the governments which has raised many questions about customer data protection and privacy.



Not only that the recent events have raised question about the governments’ role but also left these giants in an awkward position. The data that is used or misused by the governments as a part of their online surveillance program is more often provided by these very companies who are now concerned about their position in the whole scenario. 

The big names of technology urged to initiate an international ban on data collection by the governments on a grand scale to ensure that their reputation as customer-friendly remains intact. The initiative was more of a necessity for these companies since users’ trust in them is one of the key elements of success to them. If this trust is lost, their business will certainly suffer all around the world.
In fact, the air of distrust has already started to circulate with many countries writing rules that the companies must abide by while handling their citizens’ data. On a bigger scale such initiatives will only make data collection more expensive for the companies resulting in limited access and hence advancement in the area of marketing and promotions.

At  Pittsford University a team of social-media experts is working on various aspects of secure usage of the social media and developing programs that will allow users to be well-informed about how protected they are. It is important that we understand the significance of data protection and play our part as the first line of protection rather than relying on anyone else to do it for us.